Augmenting Travel Insurers with Generative AI

Multimodal automates complete travel insurance workflows with purpose-built, explainable, and adaptable AI Agents.

4x
Faster turnaround times
80%
workflow automation
15%
Increase in Revenue
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How Multimodal AI Agents work

Our AI Agents are a series of large language models that learn, think, and act with different built-in capabilities. We fine-tune these AI Agents on your company data and deploy them as APIs.

Document AI

Trained on your schema to extract, label, and organize data from structured and unstructured documents.

Decision AI

Ingests your internal manuals and guidelines, providing accurate data-driven decision recommendations for complex workflows.

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Content AI

Generates reports, policies, messages, and other documents in your company’s unique style while staying compliant with regulations.

Multimodal AI Agents automate travel insurance tasks with precision

Policy sales & onboarding

90%

reduction in quote generation time

20%

increase in sales conversion

Personalized trip coverage: Analyze customer travel data to recommend tailored insurance packages, increasing conversion rates.

Instant quote generation: 
Interact with customers, gathers trip details, and generate instant quotes.

Simplified policy issuance: 
Automatically generate personalized policy documents based on customer information.

Claims management

50%

faster claims processing

20%

decrease in fraud claims payout

Automated claims settlements: Process simple claims (flight delays, baggage loss) automatically, reducing manual work.

Intelligent triage:
 Assess claim complexity, automatically routing claims to the appropriate adjusters for faster resolution.

Fraud detection: 
Analyze claims for anomalies and cross-reference to identify potential fraud patterns.

Customer service

40%

reduction in customer service inquiries

15%

increase in customer engagement and retention

24/7 virtual assistance: Provide instant support to travelers and assists with claims filing, enhancing customer satisfaction.


Proactive travel alerts: 
Monitor global events and travel advisories, triggering alerts to customers about potential risks or disruptions.


Personalized travel recommendations: 
Analyze customer preferences and travel history to provide personalized recommendations.

Why travel insurers love Multimodal

Transparent & explainable

Our AI Agents are explainable, helping you track decisions and stay compliant with coverage transparency and other regulations.

Integration & flexibility

We provide complete integration with legacy systems and existing workbenches. Our AI Agents also learn and improve continuously.

Tailored automation

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

Security first

Deployed on-prem or on your virtual private cloud, Multimodal is built to the highest enterprise-grade security standards, so no data leaves your walls.

Comprehensive security accreditation

Regular audits and penetration testing

Continuous monitoring and secure network architecture

Security & Trust

See automated underwriting in action

See how our AI Agents work live before you commit. Schedule a free, 30-minute demo today.

See how AI Agents work in real time

Learn how to apply them to your business

Discuss pricing & project roadmap

Get answers to all your questions