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How Multimodal AI Agents work
Our AI Agents are a series of large language models that learn, think, and act with different built-in capabilities. We fine-tune these AI Agents on your company data and deploy them as APIs.
Document AI
Trained on your schema to extract, label, and organize data from structured and unstructured documents.
Decision AI
Ingests your internal manuals and guidelines, providing accurate data-driven decision recommendations for complex workflows.
Database AI
Access company databases to answer queries, interpret datasets, and provide actionable insights.
Conversational AI
Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.
Content AI
Generates reports, policies, messages, and other documents in your company’s unique style while staying compliant with regulations.
Multimodal AI Agents automate commercial insurance tasks with precision
Underwriting
30%
faster risk assessment
15%
improvement in loss ratio accuracy
Streamlined submission intake: Extract data from complex submissions and assess risk against industry benchmarks and internal models.
Data-driven risk modeling: Analyze proprietary and external datasets to identify emerging risks and trends, empowering underwriters to proactively adjust pricing and coverage.
Broker-underwriter coordination: Coordinate follow-up communication between brokers and underwriters, intelligently sourcing required information for underwriting.
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Claims management
95%
FNOL accuracy
20%
decrease in fraud claims payout
Automated FNOL: Automatically guide claimants through the reporting process, collecting essential information and speeding claims intake.
Intelligent triage: Assess claim complexity, automatically routing claims to the appropriate adjusters for faster resolution.
Fraud detection: Analyze claims for anomalies and cross-reference to identify potential fraud patterns with AI.
Policy administration
60%
increase in policy servicing efficiency
25%
reduction in policy issuance errors
Automated policy generation: Generate customized policy documents based on client-specific data and coverage, reducing manual effort and ensuring accuracy.
Simplified renewals: Automatically direct clients through policy changes and renewals while Document AI updates policy documents automatically.
Proactive risk management: Monitor policyholder data for changes in risk profiles and triggers alerts for potential issues mitigating risks.
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Customer experience
35%
increase in self-service resolution rates
20%
increase in customer satisfaction scores
24/7 virtual assistance: Provide instant support to brokers and clients, answering questions and guiding them through claims processes.
Cross-sell recommendations: Analyze customer data to identify cross-selling and upselling opportunities.
Digital self-service: Provide online portals, allowing clients to easily access policy information.
Why commercial insurers love Multimodal
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Transparent & explainable
Our AI Agents are explainable, helping you track decisions and stay compliant with coverage transparency and other regulations.
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Integration & flexibility
We provide end-to-end integration with legacy systems and existing workbenches. Our AI Agents also learn and improve continuously.
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Tailored automation
Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.
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See automated underwriting in action
See how our AI Agents work live before you commit. Schedule a free, 30-minute demo today.
See how AI Agents work in real time
Learn how to apply them to your business
Discuss pricing & project roadmap
Get answers to all your questions
Customer stories
