Automate Insurance Processes With AI Agents

Multimodal helps insurance companies, reinsurers, brokers, and MGAs configure, orchestrate, and deploy AI Agents for end-to-end process automation.

4x
Faster turnaround time
80%
Cost reduction
15%
Increase in revenue
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AI that processes information
AI that searches information
AI that makes
decisions
AI that creates company-specific reports

Automating All Insurance Lines With Agentic AI

Life & Disability

Life insurance underwriting, disability assessments, long-term care benefit evaluations, and more.

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Property & Casualty (P&C)

FNOL intake, bodily injury assessments, auto claims, workers' compensation case management, and more.

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Accident & Health

Provider network management, benefit verification, eligibility determination, policy administration, and more.

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Reinsurance & Brokers

Bordereaux and MRC document processing, risk modeling, treaty management, exposure analysis, submission tracking, and more.

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Commercial Insurance

Policy administration, claims processing, underwriting, customer management, agent portals, billing and invoicing, and more.

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Travel Insurance

Reimbursement for baggage loss, flight delays, medical emergencies, and more.

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Manual Insurance Processes Have Significant Costs

$160 Billion
5-year cost of underwriting inefficiency
40%
Underwriters’ time spent on non-core administrative work
30%
Annual revenue lost due to manual claims and underwriting workflows
30%/year
Customer churn due to unsatisfying and slow claims settlement.
24 months
Time it takes for a human employee to become fully productive in complex jobs

How Our AI Agents Automate Insurance Workflows

Our AI Agents can process information, search documents and databases, make decisions and create compliant reports and memos. Our AgentFlow platform helps you configure, deploy, manage, and orchestrate these AI Agents with your human supervisors and third-party systems.

AgentFlow

Automating All Categories of Insurance Work

Unstructured AI

Extract, Transform, Load (ETL) layer to process complex, unstructured documents for RAG or GenAI applications.

Document AI

Trained on your schema to extract, label, and organize data from loan applications, claims, PDF reports, and more.

Process

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Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Search

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Decision AI

Ingests your internal manuals and guidelines, providing accurate, data-driven decisions for loans, underwriting, claims, and more.

Decision

Report AI

Generates loan agreements, policies, messages, and other files in your company’s proprietary style while staying compliant with regulations.

Create

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How we help insurance teams excel

80%
Client workflow automation
4x
Faster processing times for standard applications
80%
Decrease in cost
15%
Increase in revenue
Boost underwriting capacity

Automate repetitive tasks and free up your team to focus on complex cases, increasing throughput and reducing processing times.

Explainable decision-making

Document every step of the underwriting and claims processes, providing clear audit trails and ensuring regulatory compliance.

Efficient policy administration

Automate policy administration tasks for quicker processing and improved accuracy.

10x faster claims triage

Intelligently assess and prioritize incoming claims to allocate resources effectively and speed up resolution times.

Contextualize risk signals

Uncover patterns and connections in client data to gain a deeper understanding of risk profiles, enabling informed decision-making.

Improve straight-through processing

Increase the policies and claims that can be processed automatically, reducing manual intervention.

Leave no questions unanswered

How long does it take for you to build a fine-tuned automation solution?

It takes us about 4-6 weeks to develop a POC for your specific use case and about 3 months to develop a complete solution. These timelines will vary depending on the complexity of your use case and the nature of your company data. Book a demo to get a more accurate estimate of our timeline.

Do you use robotic process automation?

We do not use robotic process automation. Instead, we build Generative AI Agents and configure them on your company data. RPA is too rules-based and rigid, which makes it unfit for complex workflows like underwriting and policy management in insurance. Gen AI, on the other hand, is flexible, intelligent, and learns continuously.

What are AI Agents?

Multimodal's AI Agents are a series of LLMs that learn, think, and act, each with a unique capability such as document processing, database querying, content generation, decision making, and conversation. We configure these before deploying them as APIs into various parts of your workflow, and they work together to automate it end-to-end.

How do you keep our data safe?

We build and deploy on-prem or on virtual private cloud so your data never leaves your systems. We ensure regular penetration tests to evaluate the effectiveness of our security measures. Our network is designed with multiple layers of security. This includes firewalls, intrusion detection systems, and network segmentation to safeguard against external and internal threats.

Do you have your own app or platform that I have to use instead of my current platform?

No, we act as the middleware layer in your workflow. You can keep your existing systems as is. We also have an API-first approach, which means you do not need a separate platform to access our software. We minimize workflow disruptions through deep third-party integrations.

Do we have to provide you internal documents for model training?

We will train and build our models on your existing virtual private cloud or on-prem, so while we use your internal documents for training, they do not leave your system and aren’t compromised.

How do you price your solution?

Our pricing varies based on your use case and the solution we design. To find out more about our pricing, book a free discovery call today.

How tailored is Multimodal's solution to my company?

80% of our AI Agents capabilities are pre-built. We configure the remaining 20% on your private data and your systems. This also keeps your competitive edge intact.