Augmenting Life & Disability Insurers with Generative AI

Multimodal automates complete life & disability insurance workflows with purpose-built, explainable, and adaptable AI agents.

Faster turnaround times

80%

workflow automation

15%

Increase in Revenue

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How Multimodal AI Agents work

Our AI Agents are a series of large language models that learn, think, and act with different built-in capabilities. We fine-tune these AI Agents on your company data and deploy them as APIs.

Document AI

Trained on your schema to extract, label, and organize data from structured and unstructured documents.

Decision AI

Ingests your internal manuals and guidelines, providing accurate data-driven decision recommendations for complex workflows.

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Content AI

Generates reports, policies, messages, and other documents in your company’s unique style while staying compliant with regulations.

Multimodal AI Agents automate life & disability tasks with precision

Personalized product recommendations

25%

increase in cross-sell

15%

increase in conversion rates

Customer profiling: Analyze customer data to create detailed profiles, enabling you to offer tailored life and disability products. 

Targeted marketing: Deliver personalized product recommendations and marketing campaigns to increase conversion rates and boost customer engagement.

Underwriting

90%

faster risk assessment

20%

more straight-through processing

Comprehensive risk assessment: Analyze health records, medical history, and lifestyle factors for accurate risk profiling. 

Easier data extraction: Extract data and follow-up with applicant for accurate underwriting.

Simplified application processing: Automate data entry and eligibility checks to improve turnaround times.

Claims management

30%

faster claims triage

90%

accuracy in fraud detection

Automated claims triage: Assess claims, prioritizing them based on urgency and complexity, ensuring efficient processing.

Fraud detection: Identify suspicious patterns and anomalies in claims data, mitigating fraudulent activity.

Streamlined payouts: Automate routine claims processing to expedite settlements and enhance customer satisfaction.

Policy administration

95%

greater accuracy in policy servicing

20%

increase in customer self-resolution

Intelligent policy management: Automate policy servicing tasks like premium payments, updates, and renewals for more efficiency and less human error.

Proactive customer engagement: Provide personalized support, answers inquiries, and guide customers through policy changes.

Why life & disability insurers love Multimodal

Transparent & explainable

Our AI Agents are fully explainable, helping you track all decisions and stay compliant with coverage transparency and other regulations.

Integration & flexibility

We provide end-to-end integration with your legacy systems and existing workbenches. Our AI Agents also learn and improve continuously.

Tailored automation

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

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Security first

Deployed on-prem or on your virtual private cloud, Multimodal is built to the highest enterprise-grade security standards, so no data leaves your walls.