Augmenting Credit Unions with Generative AI

Multimodal automates credit union workflows with purpose-built, explainable, and adaptable AI Agents.

4x
Faster turnaround times
80%
workflow automation
15%
Increase in Revenue
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How Multimodal AI Agents work

Our AI Agents are a series of large language models that learn, think, and act with different built-in capabilities. We fine-tune these AI Agents on your company data and deploy them as APIs.

Document AI

Trained on your schema to extract, label, and organize data from structured and unstructured documents.

Decision AI

Ingests your internal manuals and guidelines, providing accurate data-driven decision recommendations for complex workflows.

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Content AI

Generates reports, policies, messages, and other documents in your company’s unique style while staying compliant with regulations.

Multimodal AI Agents automate credit union tasks with precision

Loan processing and underwriting

50%
Faster loan processing
20%
reduction in loan
servicing costs

Automated loan applications: Extract and verify data from loan applications, handwritten notes, and reports, reducing manual input and processing time.

Intelligent underwriting:
Assess applications against internal underwriting guidelines to  provide decision assistance to underwriters.

Efficient loan servicing:
Automate tasks like payment processing, delinquency management, and loan modifications.

Member eligibility verification

70%
Faster member onboarding
20%
reduction in compliance related costs

Automated identity verification: Verify member identities quickly and accurately, reducing manual effort and processing time.

Real-time risk assessment:
Analyze member behavior, transaction data, and external factors to assess member risk profiles in real-time, ensuring compliance and mitigating the risk of fraud.

Account management

50%
Reduction in account reconciliation time
20%
increase in cross-selling

Automated account reconciliation: Automate account reconciliation, reducing manual effort and improving accuracy.

Personalized product recommendations:
Offer members personalized product recommendations based on their needs and preferences.

Proactive risk management:
Analyze member behavior and market data to take proactive measures to mitigate risks and reduce losses.

Online banking

20%
increase in member satisfaction
15%
increase in digital engagement

Personalized financial insights: Provide members with personalized financial insights and recommendations to help them improve their financial well-being.

Intelligent chatbots:
Utilize AI-powered chatbots trained on internal data and guidelines to provide instant support and answer member inquiries 24/7.

Fraud detection and prevention:
Detect and prevent fraudulent activity in online banking by monitoring transaction data, member behavior, and external factors.

Why credit unions love Multimodal

Transparent & explainable

Our AI Agents are explainable, helping you track decisions and stay compliant with banking regulations.

Integration & flexibility

We provide end-to-end integration with legacy systems and existing workbenches. Our AI Agents also learn and improve continuously.

Tailored automation

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

Security first

Deployed on-prem or on your virtual private cloud, Multimodal is built to the highest enterprise-grade security standards, so no data leaves your walls.

Comprehensive security accreditation

Regular audits and penetration testing

Continuous monitoring and secure network architecture

Security & Trust

See automated underwriting in action

See how our AI Agents work live before you commit. Schedule a free, 30-minute demo today.

See how AI Agents work in real time

Learn how to apply them to your business

Discuss pricing & project roadmap

Get answers to all your questions