Agentic AI For Credit Unions

Multimodal builds agentic AI for credit union workflows like account opening, memberization, loan origination & underwriting, AML/compliance, and more. Our platform delivers end-to-end automation for credit unions.

Conversational AI
for 24/7 Member Support
Automate
Loan Processing With Agentic AI
Upskill
Staff With AI Search & Diligence
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One Agentic AI Platform to Automate All Complex Work

AgentFlow is our secure & integrated Agentic AI platform purpose-built for finance and insurance.

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How Multimodal AI Agents Work

Our AI Agents learn, think, and act with different built-in capabilities. We fine-tune these AI Agents on your company data and deploy them as APIs through our AgentFlow platform.

Unstructured AI

Processes unstructured data for RAG architectures and downstream GenAI applications.

Document AI

Trained on your schema to extract, label, and organize data from structured and unstructured documents.

Decision AI

Ingests your internal manuals and guidelines, providing accurate data-driven decision recommendations for complex workflows.

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Report AI

Generates reports, policies, messages, and other documents in your company’s unique style while staying compliant with regulations.

Multimodal AI Agents automate credit union tasks with precision

Loan Processing and Underwriting

50%
Faster loan processing
20%
reduction in loan
servicing costs

Automated loan applications: Extract and verify data from loan applications, handwritten notes, and reports, reducing manual input and processing time.

Intelligent underwriting:
Assess applications against internal underwriting guidelines to  provide decision assistance to underwriters.

Efficient loan servicing:
Automate tasks like payment processing, delinquency management, and loan modifications.

Member Eligibility Verification

70%
Faster member onboarding
20%
reduction in compliance related costs

Automated identity verification: Verify member identities quickly and accurately, reducing manual effort and processing time.

Real-time risk assessment:
Analyze member behavior, transaction data, and external factors to assess member risk profiles in real-time, ensuring compliance and mitigating the risk of fraud.

Account Management

50%
Reduction in account reconciliation time
20%
increase in cross-selling

Automated account reconciliation: Automate account reconciliation, reducing manual effort and improving accuracy.

Personalized product recommendations:
Offer members personalized product recommendations based on their needs and preferences.

Proactive risk management:
Analyze member behavior and market data to take proactive measures to mitigate risks and reduce losses.

Online Banking

20%
increase in member satisfaction
15%
increase in digital engagement

Personalized financial insights: Provide members with personalized financial insights and recommendations to help them improve their financial well-being.

Intelligent chatbots:
Utilize AI-powered chatbots trained on internal data and guidelines to provide instant support and answer member inquiries 24/7.

Fraud detection and prevention:
Detect and prevent fraudulent activity in online banking by monitoring transaction data, member behavior, and external factors.

Why Credit Unions Love Multimodal

Transparent & Explainable

Our AI Agents are explainable, helping you track decisions and stay compliant with banking regulations.

Integration & Flexibility

We provide end-to-end integration with legacy systems and existing workbenches. Our AI Agents also learn and improve continuously.

Tailored Automation

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

Continuous Improvement

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

Security & Data Privacy First

Flexible Deployment

Our automation software is deployed on your infrastructure, either on your virtual private cloud (VPC) or on-premises.

Data Security

Your data stays within your systems, ensuring user privacy and compliance with regulations, enhancing business security.

Enhanced Protection

This setup safeguards your users, keeping your operations secure and compliant.

Book a 30-minute demo

Explore how our agentic AI can automate your workflows and boost profitability.

Get answers to all your questions

Discuss pricing & project roadmap

See how AI Agents work in real time

Learn AgentFlow manages all your agentic workflows

Uncover the best AI use cases for your business

FAQ

How is AI for credit unions useful?

AI for credit unions enhances operational efficiency by automating workflows like loan processing, member onboarding, compliance reporting, and more. This drives cost savings, improves productivity, and allows credit unions to focus on building stronger member relationships.

How can AI automate complex credit decisions?

AI-powered solutions can analyze a wide range of data points, including credit scores, income patterns, and alternative data like utility payments. By applying advanced algorithms, AI systems can automate complex credit decisions with greater accuracy and fairness, enabling faster loan approvals and reducing default risks.

What does AI for credit unions cost?

Contact us for more information on pricing tailored to your credit union's specific needs.

How can AI improve fraud detection in credit unions?

AI fraud detection systems analyze transaction data in real-time to identify anomalies or suspicious patterns. These systems can detect first-party and third-party fraud, validate member identities, and reduce fraud losses by up to 30% while maintaining automation goals.

What role do AI agents play in personalized member experiences?

AI for credit unions enables hyper-personalized financial services by analyzing member data and behavior. This allows credit unions to offer tailored loan options, savings plans, and financial advice, increasing member satisfaction and boosting engagement by up to 20%.

How does AI enhance member service in credit unions?

AI-powered chatbots and virtual assistants provide 24/7 support for routine inquiries and transactions. This reduces response times, lowers operational costs, and frees staff to focus on more complex member needs.

Can AI improve underwriting and loan approvals for credit unions?

Yes, AI can transform underwriting by automating tasks such as document verification, risk assessment, and decision-making. This reduces processing times by up to 70%, improves accuracy, and expands access to underserved borrowers.

How does AI assist in regulatory compliance for credit unions?

AI Agents automate compliance reporting by extracting and analyzing data from multiple sources. It generates audit-ready reports and monitors transactions for anomalies or violations, helping credit unions meet regulatory requirements efficiently.

What impact does AI have on operational efficiency in credit unions?

AI-driven automation streamlines time-intensive processes like account setup, loan processing, and compliance checks. Credit unions can achieve cost savings of up to 40% while improving productivity and member satisfaction.