Automate your workflow with a built-for-you ChatGPT-like tool – the only solution that understands language on par with humans and ensures both quality and speed.
Get more accurate, in-depth insights with advanced NLP
Stop relying on tools that don’t understand human language for insights.
Process the context, linguistic nuances, and other subtleties in customer feedback with our advanced NLP models – and get more relevant and accurate insights than ever.
Learn how customers feelabout your brand, offerings, and support
Identify individual customer preferences or specific needs
Discover your competitive strengths and weaknesses
Get other high-impact insights that help you improve, grow, and thrive
Customer Survey
How did you like the onboarding process?
It was very efficient. I like how you gave us clear steps before we signed up.
Thanks! Anything else you'd like to share?
Just that we'll be sending you our sample data tomorrow. Thanks so much!
Customer is typing
Streamlined
Automate administrative tasks and get more out of your data
Analyzing customer feedback doesn’t have to take hours of manual work.
Let your custom LLM extract, analyze, and organize your data in minutes, plus ensure that no key information gets lost or goes unnoticed.
Data Extraction
Extract key customer feedback data, such as purchase history, customer contact details, or ratings
Data Analysis
Analyze customer preferences, sentiment, and more
Data Classification
Categorize customer feedback according to sentiment, topic, or any other important variable
Anything Else
Generate custom reports, create statistical summaries, or automate almost any other task in your workflow
Customer Survey
How did you like the onboarding process?
It was very efficient. I like how you gave us clear steps before we signed up.
Thanks! Anything else you'd like to share?
Just that we'll be sending you our sample data tomorrow. Thanks so much!
Customer is typing
Analysis
Feedback Category
Personal Rating
Perfect Outcome
Generate surveys, responses, and everything in between
Unlike most solutions, custom LLMs don’t just process but also generate data.
Use them to automatically create context-based responses, targeted surveys, and more.
Generate responses
Address negative reviews or acknowledge positive feedback in seconds
Generate surveys
Create strategic survey questions to collect highly-relevant data
Miscellaneous
Generate performance benchmarks, voice of customer reports, or other text-based data
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Customer Survey
How did you like the onboarding process?
It was very efficient. I like how you gave us clear steps before we signed up.
Thanks! Anything else you'd like to share?
Just that we'll be sending you our sample data tomorrow. Thanks so much!
Customer is typing
Analysis
Feedback Report
Send To All Depts.
How it works
Learn how we customize large language models for your unique customer feedback processing needs.
01
Consultation.
We talk to your team to understand your use case and other unique requirements.
02
Customization.
We train the model using your existing tickets and knowledge documents and on your desired tasks, so it perfectly fits your needs.
03
Integration.
We integrate the model into your other systems, like CRM or marketing automation systems, so you can streamline your workflow.
Ready To Get Started?
Automate your workflow, get advanced insights, and improve your brand reputation –all with a single, custom large language model. See how it works live today.
Learn more about large language models for customer feedback automation
What are large language models?
Large language models are deep learning algorithms that can understand, extract, summarize, and generate text. Learn more here.
Which large language models do you use?
We always use the best available large language models on the market, like MT-NLG, GPT-4, Jurassic-1-Jumbo, and others. The one we’ll use for your use case depends on your requirements. We’ll choose the model that best suits them, so you can spend minimal resources on additional training.
How accurate are large language models?
Large language models are extremely accurate. No other currently available tech solution can match their level of understanding of human language. This enables them to process and extract text data with unparalleled precision, often exceeding human abilities.
Are large language models more accurate than humans?
Not necessarily. However, they do have several advantages over humans. For example, they never get tired or distracted and always make decisions based on data-driven algorithms. This allows them to consistently perform with a high level of accuracy.
Can I see how customer feedback automation works before purchasing?
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